Bangla Bite is a modern food brand that brings together traditional Bengali flavors with a contemporary fast-food touch. It offers delicious, hygienically prepared meals that capture the essence of homestyle taste while appealing to all food lovers.
This policy explains how payments, billing, and refunds are handled for our services.
We accept payments through approved digital payment methods, bank transfers, and other options displayed during checkout or communicated by our team.
Our services operate on a subscription basis. Payments must be completed in advance to activate or continue meal delivery services.
Billing cycles are defined at the time of subscription (weekly, monthly, or custom). Charges are applied at the beginning of each billing period unless otherwise agreed.
Failure to complete payment by the due date may result in temporary suspension of service until payment is successfully received.
Prices are subject to change due to market conditions or operational costs. Any changes will be communicated in advance and reflected in future billing cycles.
| Scenario | Refund Status |
|---|---|
| Payment charged but no delivery due to company fault | Full refund or meal credit |
| Customer unavailable / wrong address | No refund |
| Subscription cancelled mid-cycle | No refund for used days |
| Company service interruption | Pro-rated refund or credits |
Payments made for subscriptions are generally non-refundable once a delivery cycle has started. Refunds or credits may be considered only under the following conditions:
Approved refunds are typically issued as service credits, which will be applied to future orders unless stated otherwise.
In case of failed or duplicate transactions, customers should contact our support team with payment details for verification and resolution.
Prices may include applicable taxes unless stated otherwise. Any additional charges will be clearly communicated before payment.
We reserve the right to update or modify this payment policy at any time. Changes will be published on our website or application.